Keep client records distinct
Use separate inventories and case references for each principal. A shared production partner or distributor can appear in several accounts with different permissions.
Keep a clear line from each reported use back to the client, asset and written authority behind the request.
Talk to an expertRecord which works, territories and channels the client has authorized the agency to cover. Include the approver, effective date and any restrictions on representation.
Use separate inventories and case references for each principal. A shared production partner or distributor can appear in several accounts with different permissions.
For renewals or changes of agency, export a dated record of open matters, prior correspondence and decisions awaiting the owner. Confirm which representative will receive further replies.